Printer Troubleshooting
There are two ways to configure printer.
1. Wired Connection
2. Wireless Connection
Wired Connection is very easy . We just need to plug printer with computer via USB cable and it will install driver automatically and it start working.
If It is not installing driver automatically you can manually download latest driver of your printer and can install it. In middle of installation it will ask that how you want to configure printer.
Select USB method => Next
it will say insert the USB cable and if cable is already plugged, it will detect the cable in a minute. If it is not detecting the cable then make sure that printer is on and USB cable is connected properly.
if everything okay and this is still not working then change the USB port in computer end. If it work then fine if it is still not printing change the USB cable.
Wireless Printer Configuration
There are various method to make printer wireless.
Condition :1
Printer is already wireless with other computer and we want to make it wireless for new computer. It is very easy . Steps are given below.
Windows key + R => Run => Control printers => click on Add new printer =>
Select second option wireless=> next => it will detect printer on network and will show you printer IP Address => select IP Address=> next => now it will ask which printer model do you have => select printer company and model number => next => it will start installing driver => finish.
OR
Download latest driver of your printer and run it => when it ask connection
type choose wireless => next => It will ask already on network or via USB temporary method => click on already on network/wireless => It will detect the IP address => Select Ip address => Next => finish
{ It may ask for your wireless password }
CONDITION :2
you purchased a new printer and want to configure it wireless.
* Download and run latest driver of printer
* When it ask connection type choose wireless
* Select USB temporary connection method
it will detect the usb cable and with the help of USB cable it will make printer wireless.
{ It can ask for select your wireless network and password of wireless/SSID }
This is an example how to configure printer wireless. It can be you can get something different option. It is depend onmake and model of that printer.
My professional experience with printer
I will explain all my experience with you all. If you have any query you can mail me at
I work in a KPO. I got a call customer said i changed my router and printer stopped working.
I took the remote of customer and started working
Steps followed by me are given below
1. Window Key + R => Run => control printers => Right click on printer => printer properties => port => check the ip address
I got the IP address : 192.168.0.5
2. I ping to 192.168.0.5
it was not pinging
3. Windows Key + R => Run => cmd => ipconfig => i came to know IP address of computer is 192.168.1.3 and router ip is 192.168.1.1
4. Open Internet explorer => Type 192.168.1.1 in the URL
Router page open => I typed the username admin and password Password
and I got the page of Router and went to status option .
I got that router released IP only 192.168.1.3
5. I said to customer that connect printer directly to computer via USB cable.
I ran Printer driver and selected wireless . It showed me Printer Ip address 192.168.0.5 => { This range is different from router range so this is not possible to use this IP }
I said to customer that go to printer settings and reset printer to its factory settings and restart the Printer.
It was still having previous IP address and was not taking IP through new router.
I used all possible ways like USB to wireless, Printer TCP/IP setting manual IP, WPS( Wi-fi protected setup) connection nothing was working.
I worked in this case two hours and there was no success
suddenly it came to mind that change the router DHCP range to previous router range.
I Changed the router range and assign as it was in previous router ( In the range of 192.168.0.*)
and printer started working wirelessly because it was already having same range IP address.
I got same case again after few months then i was aware of the solution. so i was able to resolve it in 2 minutes.
Troubleshooting
Printer was printing before one hour now stopped working
Steps:
1. Turn off the printer and Turn it back on.
2. Check USB cable is connected properly ( If printer is wired)
3. If printer is wireless and it was printing before and now this is not printing then
Windows key + R => Run => Control printers => click on Add new printer =>
Select second option wireless=> next => it will detect printer on network and will show you printer IP Address => select IP Address=> next => now it will ask which printer model do you have => select printer company and model number => next => it will start installing driver => finish.
{ If this is not detecting then remove all printers and use USB to wireless convert method as discussed above)
1. Wired Connection
2. Wireless Connection
Wired Connection is very easy . We just need to plug printer with computer via USB cable and it will install driver automatically and it start working.
If It is not installing driver automatically you can manually download latest driver of your printer and can install it. In middle of installation it will ask that how you want to configure printer.
Select USB method => Next
it will say insert the USB cable and if cable is already plugged, it will detect the cable in a minute. If it is not detecting the cable then make sure that printer is on and USB cable is connected properly.
if everything okay and this is still not working then change the USB port in computer end. If it work then fine if it is still not printing change the USB cable.
Wireless Printer Configuration
There are various method to make printer wireless.
Condition :1
Printer is already wireless with other computer and we want to make it wireless for new computer. It is very easy . Steps are given below.
Windows key + R => Run => Control printers => click on Add new printer =>
Select second option wireless=> next => it will detect printer on network and will show you printer IP Address => select IP Address=> next => now it will ask which printer model do you have => select printer company and model number => next => it will start installing driver => finish.
OR
Download latest driver of your printer and run it => when it ask connection
type choose wireless => next => It will ask already on network or via USB temporary method => click on already on network/wireless => It will detect the IP address => Select Ip address => Next => finish
{ It may ask for your wireless password }
CONDITION :2
you purchased a new printer and want to configure it wireless.
* Download and run latest driver of printer
* When it ask connection type choose wireless
* Select USB temporary connection method
it will detect the usb cable and with the help of USB cable it will make printer wireless.
{ It can ask for select your wireless network and password of wireless/SSID }
This is an example how to configure printer wireless. It can be you can get something different option. It is depend onmake and model of that printer.
My professional experience with printer
I will explain all my experience with you all. If you have any query you can mail me at
I work in a KPO. I got a call customer said i changed my router and printer stopped working.
I took the remote of customer and started working
Steps followed by me are given below
1. Window Key + R => Run => control printers => Right click on printer => printer properties => port => check the ip address
I got the IP address : 192.168.0.5
2. I ping to 192.168.0.5
it was not pinging
3. Windows Key + R => Run => cmd => ipconfig => i came to know IP address of computer is 192.168.1.3 and router ip is 192.168.1.1
4. Open Internet explorer => Type 192.168.1.1 in the URL
Router page open => I typed the username admin and password Password
and I got the page of Router and went to status option .
I got that router released IP only 192.168.1.3
5. I said to customer that connect printer directly to computer via USB cable.
I ran Printer driver and selected wireless . It showed me Printer Ip address 192.168.0.5 => { This range is different from router range so this is not possible to use this IP }
I said to customer that go to printer settings and reset printer to its factory settings and restart the Printer.
It was still having previous IP address and was not taking IP through new router.
I used all possible ways like USB to wireless, Printer TCP/IP setting manual IP, WPS( Wi-fi protected setup) connection nothing was working.
I worked in this case two hours and there was no success
suddenly it came to mind that change the router DHCP range to previous router range.
I Changed the router range and assign as it was in previous router ( In the range of 192.168.0.*)
and printer started working wirelessly because it was already having same range IP address.
I got same case again after few months then i was aware of the solution. so i was able to resolve it in 2 minutes.
Troubleshooting
Printer was printing before one hour now stopped working
Steps:
1. Turn off the printer and Turn it back on.
2. Check USB cable is connected properly ( If printer is wired)
3. If printer is wireless and it was printing before and now this is not printing then
Windows key + R => Run => Control printers => click on Add new printer =>
Select second option wireless=> next => it will detect printer on network and will show you printer IP Address => select IP Address=> next => now it will ask which printer model do you have => select printer company and model number => next => it will start installing driver => finish.
{ If this is not detecting then remove all printers and use USB to wireless convert method as discussed above)
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